Responsible Gambling

First Light Community Foundation Ltd is acknowledged in the gaming industry as a successful operator of gaming machines with an emphasis on compliance and integrity.
 
The vast majority of patrons who support our Foundation by playing the gaming machines at our licensed venues recognise that the occasional flutter is harmless fun. However, we acknowledge for a few people gambling can be addictive, and that this may cause social or economic problems for those people.
Our machines are only located in areas designated as restricted or supervised, ensuring that no one under 18 years of age can play a machine.
 
We are committed to being responsible hosts and in so doing, create a Culture of Care.

A Culture of Care

​Being a responsible host means more than just paying lip service. Taking care of our customers is our priority.
Our venue personnel are trained to recognise the signs of problem gambling and a self-exclusion process is available for any patrons who wish to ban themselves.
 
The Foundation has a robust Harm Prevention and Minimisation Policy which defines our commitment and approach to harm minimisation

Getting Help

​Our trained staff are willing to support gamblers with a problem to seek help. The Foundation also helps fund gambling counselling, as well as referral and educational services to ensure that those who need to access these services can do so quickly, confidentially and at no cost.